Safe and Responsible Gaming

6rwincom Responsible Gaming —
Your safety is our priority

Enjoy entertainment within limits — 6rwincom is committed to giving you a safe, balanced, and enjoyable gaming experience.

What is Responsible Gaming and why does it matter?

6rwincom believes that online gaming is entertainment — not a livelihood or a source of income. Responsible gaming means staying aware of your own limits, playing within a set budget, and not placing gaming above other responsibilities in life. Multiple effective tools and policies have been put in place to protect users of our platform.

Gaming can become a problem when someone repeatedly plays to recover lost money, or spends time gaming at the expense of family, work, or studies. At 6rwincom we are alert to this issue and committed to ensuring the wellbeing of all our players. Practising responsible gaming keeps gaming a source of enjoyment at all times.

Only users aged 21 or older may participate on our site. Opening an account or playing games is strictly prohibited for minors. If you believe someone you know is using the platform inappropriately, notify our support team immediately.

Core Principles
  • Gaming = entertainment, not income
  • Never play beyond your budget
  • For users aged 21+ only
  • Do not chase lost money
  • Get immediate support if you have a problem
  • Taking regular breaks is important

Our Protection Tools and Policies

Setting Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately. To increase a limit, a designated cooling-off period must pass first — this is for your own protection.

Time-Out Feature

Need a break for a set period? Using our time-out feature you can suspend your account temporarily for anywhere from 24 hours up to a maximum of 6 weeks. During this time no games can be played and no deposits can be made.

Self-Exclusion

If you are unable to keep your gaming under control, self-exclusion is an effective step. Once this option is activated, the account cannot be reopened before the chosen period ends. Contact our support team via live chat to use this feature.

Reality Check Reminder

Our reality check feature notifies you at set intervals about how long you have been playing. This reminder helps you stay aware and take a break when needed.

Age Verification (21+)

Every user's age is verified at registration. We confirm through a national ID card or passport that only users aged 21 or older are accessing the platform.

24/7 Bengali Support

Talk to us at any time about gaming concerns. Our support team is available around the clock in Bengali via live chat. If you have any urgent questions or worries, do not hesitate to reach out.

21+

For users aged 21 or older only — please play responsibly

Warning Signs of Problem Gaming

If the signs below appear, it means gaming is becoming a problem. If you notice these signs in yourself or someone close to you, seek help promptly.

Repeatedly placing larger bets to try to recover lost money.
Becoming isolated from family, friends, or work because of gaming.
Wanting to stop gaming but being unable to control it or feeling uncomfortable when trying.
Spending money meant for essential expenses (rent, food, education) on gaming.
Taking out loans or spending money secretly from family to cover gaming costs.
Feeling mentally restless, irritable, or anxious when not gaming.
Lying to family or friends about how much time and money is being spent on gaming.
Sleep, eating, or physical health deteriorating because of gaming.

How to Use Our Safety Tools

Deposit Limit

Go to Account Settings and set a daily or weekly deposit limit from the "Responsible Gaming" section. The minimum deposit is ৳300. If the set limit is reached, the system will automatically block the next transaction.

Activate Time-Out

Click the "Time-Out" option and choose your preferred duration — 1 day, 3 days, 1 week, or 6 weeks. During this time you will not be able to log in, play games, or make deposits. When the period ends, the account will reactivate automatically.

Self-Exclusion

For a permanent or long-term break, let our support team know via live chat. During self-exclusion no promotional messages will be sent and the account will not be activated before the period ends.

Set a Reminder

The reality check reminder will suggest a break every 30, 60, or 90 minutes. You can change or turn off the reminder interval from Settings at any time.

6rwincom's Commitments

We are not just a gaming platform — we genuinely care about the wellbeing of every one of our players. Below are our commitments regarding responsible gaming:

  • No minor is allowed to open an account or play.
  • Players identified as at-risk are kept away from promotional offers.
  • No marketing messages are sent to users who have self-excluded.
  • Information on support for gaming addiction is kept readily available.
  • Accounts are reviewed when suspicious activity is detected.
  • The support team is trained on responsible gaming.
  • All data and transactions are secured with SSL encryption.

5 Core Principles of Responsible Gaming

  • Play for entertainment only — not for profit.
  • Set your budget first, then play.
  • Take regular breaks and keep reality in mind.
  • Stay calm when you lose — keep things in perspective.
  • Do not hesitate to seek help when you need it.

Need help? We are here

If you feel gaming is becoming a problem, contact us today. You will be helped without judgment and with full confidentiality.

Live chat support

Chat with us in Bengali via live chat 24 hours a day, 7 days a week. Our trained support team will work to understand your situation and help you take the right steps.

Contact by Email

For any request or question about responsible gaming, email us at:
[email protected]
We will do our best to reply promptly.

Account Protection

To activate self-exclusion or time-out, simply let us know via live chat — we will action your request quickly and without conditions.

Frequently Asked Questions

Only users aged 21 or older may register and play games at 6rwincom. Age is verified at registration using a national ID card or passport. Accounts belonging to minors are closed immediately.

Log in to your account and go to the "Responsible Gaming" or "Account Settings" menu. From there you can set a daily, weekly, or monthly deposit limit. ৳300 is the minimum deposit amount. The limit takes effect immediately after it is set.

Self-exclusion is a feature that lets you block access to your own account for a set period. Once activated, the account cannot be reopened before the chosen period ends. No promotional messages will be sent during this time. Contact our 24/7 live chat support to activate self-exclusion.

Time-out is a short-term break — the account is temporarily suspended for 24 hours up to 6 weeks and reactivates automatically when the period ends. Self-exclusion is a long-term solution — for a minimum of 6 months or longer, and even after the period ends, approval from the support team is required to reactivate the account.

If you think a family member or someone you know is gaming excessively or inappropriately, contact our support team right away. We will review the situation while maintaining full confidentiality. Reach us via live chat or at [email protected].

First, contact our 24/7 live chat support — we will help apply the necessary limits to your account. Also speak openly with family and trusted friends, and seek advice from a mental health professional if needed. Gaming addiction is a recognised condition and recovery is possible.

Enjoy 6rwincom Responsibly

Enjoy entertainment within limits — explore our games, cricket betting, and slots.

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