6rwincom Privacy Policy Your Information Protection

1 Introduction and Purpose

6rwincom ("we", "our", "platform") provides a safe and trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") explains what types of personal information we collect, why we collect it, and how your information is used, stored, and kept secure.

We believe that protecting user privacy is a fundamental responsibility. That is why 6rwincom uses SSL encryption technology and industry-standard security measures to keep your information safe. By continuing to use our services, you confirm that you have read and agreed to all the terms of this policy.

2 What Information We Collect

6rwincom may collect the following types of information:

Identity Information: Your name, date of birth, national ID number, or passport number.
Contact Information: Email address and mobile number.
Financial Information: Payment method details (such as bKash, Nagad, Rocket, Upay account numbers), transaction history.
Account Information: Username, password (in encrypted form), account settings.
Technical Information: IP address, browser type and version, device identity, cookie data, log files.
Usage Information: Which games were played, how long, betting history, preferences, and behavior patterns.

We only collect information that is necessary to provide our services and to meet legal obligations.

3 How We Collect Information

We collect information in the following ways:

Direct Collection: Information you voluntarily provide during registration, login, or when filling in deposit or withdrawal forms.
Automatic Collection: Information collected automatically through cookies, web beacons, and similar technologies when you visit our platform.
Third Parties: Information received from payment processors (bKash, Nagad, Rocket, Upay) and identity verification service providers.

4 Purpose of Using Information

6rwincom uses the information collected from you for the following purposes:

Creating, verifying, and managing accounts.
Processing deposits, withdrawals, and financial transactions.
Providing customer support and resolving issues.
Ensuring platform security and preventing fraud.
Developing and implementing responsible gaming policies.
Meeting legal and regulatory obligations.
Improving platform performance and developing new services.
Sending promotional offers and updates with your permission.

5 Sharing and Disclosure of Information

6rwincom does not sell or rent your personal information to third parties. However, information may be shared on a limited basis in the following circumstances:

Payment Providers: Sharing necessary information with bKash, Nagad, Rocket, and Upay to complete transactions.
Identity Verification Services: With trusted third parties to complete the KYC (Know Your Customer) process.
Legal Obligations: In response to a court order or a lawful request from a government authority.
Security: To prevent fraud, money laundering, or other illegal activities.

When sharing information with third parties, we ensure that they comply with appropriate data protection standards.

6 Data Protection and Security

Protecting your information is our highest priority. 6rwincom applies the following security measures:

SSL Encryption: All data transmitted on the platform is encrypted using SSL (Secure Sockets Layer) technology.
Encrypted Storage: Sensitive data, especially passwords and financial information, is stored using industry-standard encryption methods.
Access Controls: Only authorized staff may access your information for specific purposes.
Regular Audits: Regular review and updates of security measures.
Firewall and Intrusion Detection: Use of advanced technology to prevent unauthorized access.

While we strive to ensure the highest level of security, transmitting information over the internet is not entirely risk-free. Please keep your account password confidential and log out after each session.

7 Cookie Policy

6rwincom uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve the platform's performance.

We use the following types of cookies:

Essential Cookies: Required to maintain login sessions and for basic functionality.
Functional Cookies: To remember your preferences and settings.
Analytics Cookies: To understand and improve how the platform is used.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some features of the platform.

8 Data Retention Period

6rwincom retains your information for as long as it is necessary to provide our services or to meet legal obligations. General guidelines are as follows:

Information for active accounts is retained while the account remains open.
Financial transaction records are retained after account closure in accordance with the applicable legal period.
Identity verification documents are retained in accordance with applicable legal requirements.
Security logs are retained for a limited period.

After the specified period, information is securely deleted or anonymized.

9 Your Rights

As a user of 6rwincom, you have the following rights:

Right of Access: The right to know what information we hold about you.
Right to Correction: The right to request correction of any inaccuracies in your information.
Right to Deletion: The right to request deletion of your information in certain circumstances.
Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
Right to Object: The right to object to the use of your information for marketing purposes.
Right to Portability: The right to receive your information in a structured format.

To exercise these rights, contact us at: [email protected] — or through 24/7 live chat.

10 Protection of Minors

6rwincom is for persons aged 21 or over only ("for persons aged 21 or over only"). We do not knowingly collect information from minors.

We verify age during the registration process. If we become aware that a minor has provided us with information, we will promptly delete the relevant information and close the account. Parents and legal guardians are advised to remain vigilant in this regard.

11 Marketing Communications

With your consent, 6rwincom may send you promotional offers, bonus information, and updates about new games. Every marketing message will include an option to unsubscribe.

To stop receiving marketing communications, write to us by email or let us know via live chat. Action will be taken promptly upon receipt of your request. Please note that even if you opt out of marketing communications, you will continue to receive important service-related messages (transaction confirmations, security alerts).

12 Changes to This Policy

6rwincom may update this privacy policy from time to time. When changes are made:

The new policy will be published on this page and the "Last Updated" date will change.
For significant changes, you will be notified by email or through a platform notification.
Continuing to use the platform after changes means you have consented to the new policy.

We recommend that you visit this page regularly and stay familiar with the latest policy.

13 Contact Us

For any questions or concerns about this privacy policy, or to exercise your rights, please contact us:

Live Chat: 24/7 in Bengali
Email: [email protected]

Our data protection team typically responds to your request within business days. We place the highest importance on your right to privacy and are committed to resolving all requests promptly and respectfully.